Frequently asked questions

The easiest way is to book online — choose your treatment, specialist and preferred time. You’ll receive confirmation by email right away. You can also call us at +371 26 117 745 during opening hours.

Yes. Please let us know at least 24 hours in advance so we can offer the available time to another client at no extra cost. Late cancellations or no-shows may be subject to a partial fee.

Usually 3–7 days. Popular specialists and evening appointments may have longer waiting times, so during busy periods we recommend booking around two weeks in advance.

If we have availability that day, it may be possible. However, we mainly work by appointment, so we recommend calling ahead to check available times.

If you're unsure which treatment to choose, sign up for a consultation with skin diagnostics. A specialist will assess your skin condition, listen to your wishes, and recommend the most suitable treatment or course of treatments.

Not always. A consultation may be recommended before certain advanced skin treatments, chemical peels or more intensive treatment courses to assess your skin and identify any possible contraindications.

• Cleansing & hydration — results may be visible after the first treatment.
• Pigmentation, scars & post-acne marks — typically a course of 4–6 treatments at 2–3 week intervals.
• Anti-age — typically a course of 6–8 treatments, followed by maintenance every 4–6 weeks.

Sensations vary depending on the treatment and individual sensitivity. Most treatments are comfortable, although some stages may cause brief discomfort. If anything feels too intense during the treatment, let your specialist know.

For the first few days, use gentle cleansing products, keep your skin well moisturized and apply SPF 30+ every day, even in cloudy weather. Your specialist will explain any treatment-specific aftercare at the end of your visit.

Glow and smoother-looking skin may be visible straight away. Deeper changes in tone, texture or pigmentation may appear within 2–4 weeks as the skin completes its renewal cycle.

• Decorative cosmetics on the face
• Sauna, swimming and intense exercise
• Scrubs, acids and retinoids
• Direct sun exposure without SPF

We work with professional Korean dermocosmetics featuring high concentrations of active ingredients and carefully selected formulas. We choose products according to your skin type, concerns and treatment goals.

Yes. Selected at-home care products are available both in the salon and in our online store. After your treatment, your specialist can recommend suitable products for your skin.

In the studio, you can pay by cash or card. Available payment methods for online orders are shown at checkout.

Yes. Gift cards are available for a selected amount or a specific treatment. They can be purchased in the studio or delivered digitally by email. Gift cards are valid for 12 months.

From time to time, we offer special promotions and preferential rates on selected treatments or treatment courses. You can find the latest offers in the studio and on our social media channels.